Safe Pass
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  • Teen Courses
    • Teen Classroom + Behind the Wheel - $430
    • Teen Classroom Schedule and Info
    • Teen Behind the Wheel for Online Students - $445
    • Online Teen Course (Presented by Costech) - $99
    • Teen Test Prep + Car - $145
    • Bridging the Gap
    • Juvenile Driver Improvement Program
    • Teen The WHOLE Thing + Classroom - $3520
    • Teen Half and Half + Classroom - $2170
    • Teen The WHOLE Thing for Online Students - $3490
    • Teen Half and Half for Online Students - $2150
  • Adult Courses
    • Maneuverability Crash Course - $115
    • Online Abbreviated Adult Course - $55.95
    • Abbreviated Adult Behind the Wheel for Online Students - $360
    • Adult Test Prep + Car - $160
    • Highway Free(way)dom! - $125
    • Permit Prep - $275
  • All Ages
    • Driving Lessons – 12 Hours - $750
    • Driving Lessons – 6 Hours - $405
    • 2 X 1 - $75/hour
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  • Home
  • Teen Courses
    • Teen Classroom + Behind the Wheel - $430
    • Teen Classroom Schedule and Info
    • Teen Behind the Wheel for Online Students - $445
    • Online Teen Course (Presented by Costech) - $99
    • Teen Test Prep + Car - $145
    • Bridging the Gap
    • Juvenile Driver Improvement Program
    • Teen The WHOLE Thing + Classroom - $3520
    • Teen Half and Half + Classroom - $2170
    • Teen The WHOLE Thing for Online Students - $3490
    • Teen Half and Half for Online Students - $2150
  • Adult Courses
    • Maneuverability Crash Course - $115
    • Online Abbreviated Adult Course - $55.95
    • Abbreviated Adult Behind the Wheel for Online Students - $360
    • Adult Test Prep + Car - $160
    • Highway Free(way)dom! - $125
    • Permit Prep - $275
  • All Ages
    • Driving Lessons – 12 Hours - $750
    • Driving Lessons – 6 Hours - $405
    • 2 X 1 - $75/hour
  • FAQ
  • About
  • More
    • Teen Resources
    • Adult Resources
    • Health
    • Vehicles
    • Expedited Completion Certificate
    • Class Resources
    • I'm licensed. Now what?
    • Lesson Logistics
    • Refund Policy
    • Virtual Classroom
  • Connect with Us!
    • Google
    • LinkedIn
    • Bluesky
    • Thoughts That Drive Us
    • Reading List
    • Career Opportunities
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YOUR CART

Refund Policy

Please note: this policy is linked on all pages of our website as well as our availability questionnaire

We strive each day...

...to meet and exceed the expectations and needs of our student and their families, so we hope you never need to access the refund policy. If you do, though, here are the details. The nature of the services that we offer require that we move quickly to secure and reserve students' seats in classroom lessons and appointments for behind the wheel lessons. Both space and time are limiting factors. As a result, we are not able to honor the request for a refund for classroom students once a seat for classroom lessons has been secured and reserved (confirmed by Safe Pass sending the student/family the first email communication), and we are not able to honor the request for a refund for online and regular driving lesson students once the scheduling process for behind the wheel lessons has begun. If you have a conflict because of an emergency or medical situation (we may ask for further details), we will do everything we can to show sensitivity to your situation and to accommodate your schedule while continuing to follow state mandates regarding completion of courses.

Our official refund policy is stated on our training agreements as follows:

​"All refund requests for all services are charged a $35.00 processing fee. No refunds are permitted once a seat has been reserved for a student in monthly classroom lessons and/or once the scheduling process for behind the wheel lessons has begun, whichever comes first. Refunds will be processed in full if Safe Pass cancels a class/service for which Safe Pass is not able to offer a substitution. Refunds take 7-10 business days to process and will be provided by check. No refund will be issued if the student is expelled for disciplinary reasons. Should a check received as payment be returned, the student will be removed from class and driving schedule until such check is made good. An additional fee of $35.00 will be charged for any returned check. Upon expiration of the training agreement agreement, as indicated by the “must complete course by” date on the training agreement, a reinstatement fee (up to and including full tuition) will be charged before any further services are provided. If training is not completed by the “must complete course by” date on the training agreement, training must be restarted and, if the student and parent (if applicable) so choose, a new agreement signed."

​Additionally, should a student register and submit tuition for a course, they have 90 days in which to begin that course. If they have not begun the course for which they have registered within that 90 day period, their tuition is forfeit.

​Have more questions?

Be sure to check out our FAQ page for more information!

Safe Pass
​
​5035 Mayfield Road – Suite 107
​Lyndhurst, OH 44124
(Located in The Hilltop Building - Park in the rear of the building, and look for the green curtains!)

Contact us!
Blog
Frequently Asked Questions
Teen Classroom Schedule
About Us
Teen Student Resources
Adult Student Resources
Lesson Logistics
Refund Policy
Instructor Reading List

Career Opportunities and Non-Discrimination Statement

​
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Proudly serving the communities of the Greater Cleveland area and beyond!

🏳️‍⚧️🏳️‍🌈🇺🇸 And we take special PRIDE in serving our BIPOC, Trans, Queer, Jewish, and Neurodiverse students and their families as well as those who have proudly served in the U.S. Armed Forces! 🏳️‍⚧️🏳️‍🌈🇺🇸

Many thanks to The Buckeye Flame for helping us to reach our students in most need of a safe and affirming space to learn and to realize their driving dreams!
Safe Pass Mission Statement
To provide education in safe motor vehicle operation in a safe, affirming, and supportive environment; to promote confidence, independence, compassion, and empathy in our students; to fundamentally change the way that drivers in the greater Cleveland area think about and use turn signals; to build lasting relationships with students, their families, and the communities we serve.
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Safe Pass is a proud supporter of Viva Los Gatos Cat Rescue!
Safe Pass Instructors are each proud members of ADTSEA!
​Safe Pass Driving School is insured and bonded according to the State of Ohio Revised Code.
Driver training schools are licensed by the Department of Public Safety through the Ohio Driver Training Program Office located at:
​1970 West Broad Street, Columbus, Ohio 43223.
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​Changing lives...one lesson at a time.